Once you sign up you will be instantly sent your login information to the email you signed up with. You will be able to login to our website easily from any device and have instant access to everything inside the portal! If you are having any issues please send us a message at email@example.com and our team will get back to you ASAP.
Yes! All memberships can be easily canceled on your own – right from the member portal on our website! There are no contracts and no obligations – ever!
The Hashtag Files Society has 3 different tiers. Entrepreneuher, Boss Lady, and She-eo. Each tier offers different features, but the biggest difference is how many Instagram accounts you will be using The HFS for. If you run multiple Instagram accounts and need lots of hashtags, we would recommend Boss Lady or She-eo. For more detailed information on the tiers see The Hashtag Files Society Sales Page (https://shesocial.co/hashtagfilessociety).
We offer a discounted rate to anyone who purchases a year worth of access to The HFS. If you are loving your membership – you can always upgrade yourself to a yearlong membership from your account page.
Every single month new hashtags are uploaded to the membership! We are always looking for suggestions for hashtags and we value our members input! Any hashtag suggestions that are requested must be entered before the 13th of the previous month in order to be uploaded by the 1st. The majority of our hashtags are female entrepreneur based.
Due to the nature of the membership site and the fact that we are giving you instant access to all materials, no refunds will be given at all. But trust us (and our current raving members) when we say you won’t ever ask for one because you’ll love it so much! If you do not want to be charged again for your membership fee, please be sure to cancel your membership on our website under your account before your next charge is to be made. If you are having trouble canceling it on your own, please email us at firstname.lastname@example.org
Although we do have some hashtags that could be used for men, we specialize in hashtags that are intended for female audiences. We don’t ever want to do something that is outside of our zone of genius, so we stick to what we know – and girl power is something we are quite fluent in 😉
We DO NOT recommend that you use our hashtags for any platform other than Instagram. Although hashtags can be used on many social networks, the hashtags we specialize in are intended for Instagram ONLY.
All accounts are charged on the same day of purchase depending on the type of membership you have. For example: if you sign up for a monthly membership on the 22nd of the month, you will be charged the monthly fee every 22nd of the month. If you sign up for an annual membership on the 23rd of the month, you will be charged again on the same exact day the following year! This of course changes if you cancel your membership and then you won’t be charged again! The only exception to this is if you sign up on the 31st, for example, and the following month only has 30 days – you will then be charged on the 1st. Please make a note in your calendar so that you know when you are being charged next. It is your responsibility to cancel your membership if you do not wish to be a member anymore.
You can cancel your account on your own by clicking your profile photo at the top right of the page and going to “My Account”. Once you are in your account you can cancel by going to “Subscription” and canceling there. Once you cancel, you will receive an email stating that your membership has been canceled. If you do not get an email, you did not cancel your membership and you will want to try again or reach out to us at email@example.com.
YES. If you signed up during a promotion or have been grandmothered in at your pricing, when you cancel your membership you cannot come back at the discounted rate and you will lose access to that pricing.
YES! If you don’t see the hashtag category you are looking for, you can definitely make a request and we will help you find what you need. Please be aware that we recommend that you don’t always make such literal requests. Hashtags, when done right, can be outside of the box. For example: the type of hashtags we use are NOT marketing/Instagram/social media tags – instead we use tags that target Boss Ladies, Boss Moms, Entrepreneurs and Bloggers instead. The number of requests you can make each month is determined by the membership type you have. As an Entrepreneuher – you can make 1 request per month. As a Boss Lady – you can make up to 4 requests per month. And as a She-eo – you can make up to 10 requests per month. If you have more than 10 requests per month, please contact us for a custom quote at firstname.lastname@example.org.
When you become a member of The #HFS you get special access to our members-only Facebook Group. In this group I will be going live, sharing more trainings, tips and giving you a LOT more support. If you are a current member, you can request to join the Facebook Group within the portal by clicking the Facebook Icon.